• Climate change and COP26: Are digital technologies and information management part of the problem or the solution? An editorial reflection and call to action 

      Yogesh K., Dwivedi; Hughes, Laurie; Kar, Arpan Kumar; Baabdullah, Abdullah M.; Grover, Purva; ... more authors ( Elsevier , 2021 , Article)
      The UN COP26 2021 conference on climate change offers the chance for world leaders to take action and make urgent and meaningful commitments to reducing emissions and limit global temperatures to 1.5 °C above pre-industrial ...
    • Et-moone and marketing relationship governance: The effect of digital transformation and ICT during the COVID-19 pandemic 

      Ali Abdallah, Alalwan; Baabdullah, Abdullah M.; Dwivedi, Yogesh K.; Rana, Nripendra P.; Lal, Banita; ... more authors ( Elsevier , 2021 , Article)
      This study aims to examine the drivers and impact of et-moone on relational governance within B2B relationships in the Arab Asian region. Building on commitment and trust theory, this study proposes how et-moone could be ...
    • How can big data and predictive analytics impact the performance and competitive advantage of the food waste and recycling industry? 

      Nilashi, Mehrbakhsh; Baabdullah, Abdullah M.; Abumalloh, Rabab Ali; Ooi, Keng Boon; Tan, Garry Wei Han; ... more authors ( Springer , 2023 , Article)
      Big data and predictive analytics (BDPA) techniques have been deployed in several areas of research to enhance individuals’ quality of living and business performance. The emergence of big data has made recycling and waste ...
    • An integrated model for m-banking adoption in Saudi Arabia 

      Baabdullah, Abdullah M.; Alalwan, Ali A.; Rana, Nripendra P.; Patil, Pushp; Dwivedi, Yogesh K. (2019 , Article)
      Purpose: The purpose of this paper is to identify and examine the most important factors that could predict the Saudi customer’s continued intention towards adoption of mobile banking. Design/methodology/approach: The ...
    • "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy 

      Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Slade, Emma Louise; Jeyaraj, Anand; ... more authors ( Elsevier , 2023 , Article)
      Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents ...
    • Toward a conceptual model for examining the role of social media on social customer relationship management (SCRM) system 

      Baabdullah, Abdullah M.; Rana, Nripendra P.; Alalwan, Ali Abdallah; Algharabat, Raed; Kizgin, Hatice; ... more authors ( Springer , 2018 , Conference Paper)
      Organizations worldwide are becoming more interested in utilizing social media applications to enhance their marketing capabilities. One of the main fruits of integrating social media applications into the marketing, ...
    • Understanding AI adoption in manufacturing and production firms using an integrated TAM-TOE model 

      Sheshadri, Chatterjee; Rana, Nripendra P.; Dwivedi, Yogesh K.; Baabdullah, Abdullah M. (2021 , Article)
      This study aims to identify how environmental, technological, and social factors influence the adoption of Industry 4.0 in the context of digital manufacturing. The Industry 4.0 era has brought a breakthrough in advanced ...