• Blockchain for next generation services in banking and finance: cost, benefit, risk and opportunity analysis 

      Osmani, Mohamad; El-Haddadeh, Ramzi; Hindi, Nitham; Janssen, Marijn; Weerakkody, Vishanth ( Emerald , 2020 , Article)
      The purpose of this paper is to help in providing a better understanding of the application of blockchain technology in the context of the banking and finance sectors. The aim is to outline blockchain's benefits, opportunities, ...
    • The resurgence of business process re-engineering in public sector transformation efforts: exploring the systemic challenges and unintended consequences 

      Weerakkody, Vishanth; Janssen, Marijn; El-Haddadeh, Ramzi ( Springer Verlag , 2021 , Article)
      The realisation of citizen-centric services in the public sector requires breaking traditional silos and transforming existing institutional structures and processes. Recent transformation efforts undertaken in government ...
    • "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy 

      Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Slade, Emma Louise; Jeyaraj, Anand; ... more authors ( Elsevier , 2023 , Article)
      Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents ...