• Stakeholder's perception of service quality: a case in Qatar 

      Shurair, Amal S.A.; Pokharel, Shaligram ( Emerald Group Holdings Ltd. , 2019 , Article)
      Purpose: The purpose of this paper is to investigate and report students' perception of service quality in a university by examining the perceptual context of service quality with respect to students' loyalty behavior, ...
    • Stakeholder’s perception of service quality: a case in Qatar 

      Shurair A.S.A.; Pokharel S. ( Emerald Group Publishing Ltd. , 2019 , Article)
      Purpose The purpose of this paper is to investigate and report students’ perception of service quality in a university by examining the perceptual context of service quality with respect to students’ loyalty behavior, ...