Browsing by Author "Shurair, Amal S.A."
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Stakeholder's perception of service quality: a case in Qatar
Shurair, Amal S.A.; Pokharel, Shaligram ( Emerald Group Holdings Ltd. , 2019 , Article)Purpose: The purpose of this paper is to investigate and report students' perception of service quality in a university by examining the perceptual context of service quality with respect to students' loyalty behavior, ...