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Stakeholder’s perception of service quality: a case in Qatar
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
The purpose of this paper is to investigate and report students’ perception of service quality in a university by examining the perceptual context of service quality with respect to students’ loyalty behavior, ...
The role of organisational climate in managing knowledge sharing among academics in higher education
(
Elsevier
, 2019 , Article)
Organizations have often implemented Knowledge Management programs to connect employees better and promote knowledge sharing (KS). In the context of Higher Education Institutions (HEIs), this is particularly valid as ...
Stakeholder's perception of service quality: a case in Qatar
(
Emerald Group Holdings Ltd.
, 2019 , Article)
Purpose: The purpose of this paper is to investigate and report students' perception of service quality in a university by examining the perceptual context of service quality with respect to students' loyalty behavior, ...