Browsing Mechanical & Industrial Engineering by Subject "Quality management"

Now showing items 1-3 of 3

    • An integrated sustainable quality management framework for quality-related research 

      Kutty A.A.; Abdella G.M.; Kucukvar M. ( IEOM Society , 2021 , Conference Paper)
      The existence of synergies between several quality management systems and sustainability has spurred great interest in better understanding the sustainable quality management (SQM) concept over the past decade. This paper ...

    • Stakeholder's perception of service quality: a case in Qatar 

      Shurair, Amal S.A.; Pokharel, Shaligram ( Emerald Group Holdings Ltd. , 2019 , Article)
      Purpose: The purpose of this paper is to investigate and report students' perception of service quality in a university by examining the perceptual context of service quality with respect to students' loyalty behavior, ...

    • Stakeholder’s perception of service quality: a case in Qatar 

      Shurair A.S.A.; Pokharel S. ( Emerald Group Publishing Ltd. , 2019 , Article)
      Purpose The purpose of this paper is to investigate and report students’ perception of service quality in a university by examining the perceptual context of service quality with respect to students’ loyalty behavior, ...