Browsing 2006 - Volume 12 - Issue 2 by Title

Now showing items 4-5 of 5

    • Jordanian Consumers' Complaint Behavior 

      Khareaim, Hamza Salim Lutfi ( Qatar University , 2006 , Article)
      The objective of this paper is to examine consumer complaint behavior (CCB) post-purchase dissatisfaction, which is a critical factor for business firms pursuing consumers' retention. Marketers should encourage consumer ...

    • The Patterns of Subcontracting arrangements In the Malaysian Automobile Industry 

      Rosly, Mohammed ( Qatar University , 2006 , Article)
      This paper presents empirical insights into the patterns of subcontracting arrangements and management in the Malaysian automobile industry. Despite a small sample size, the empirical results contribute some knowledge to ...