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Balancing Digital-By-Default with Inclusion: A Study of the Factors Influencing E-Inclusion in the UK
(
Springer New York LLC
, 2019 , Article)
Digital inclusion research has been critically important in drawing an understanding of how policies, society, organisations, and information technologies can all come together within a national environment that aspires ...
Quality and quantity of FTSE-100 segmental information reporting
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
This study aims to explore the impact of international financial reporting standard no. 8 (IFRS 8) on segmental information reporting (SIR) after the post-implementation review (PIR) issued by international ...
Participation behaviour among international students: The role of satisfaction with service augmentation and brand choice attainment
(
Emerald Group Publishing Ltd.
, 2016 , Article)
Purpose
The purpose of this paper is to integrate service marketing and higher education (HE) literature to develop and test a model that links customer participation behaviour with student overall satisfaction that stems ...
The elicitation of key performance indicators of e-Government providers: A bottom-up approach
(
European and Mediterranean Conference on Information Systems
, 2013 , Conference Paper)
Delivering an adequate e-Government service (e-service) is becoming more of a necessity in today's digital world. In order to improve e-services and increase the engagement of both users' and providers' side, studies on ...