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Customer satisfaction and its measurement in Islamic banking sector: a revisit and update
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
The purpose of this study is to answer the following questions: How to measure customer satisfaction from the provisioning service of both: Islamic and Conventional banks? Can we trust one tool to measure such ...
The impact of personality traits on mobile banking adoption in Jordan
(
Inderscience Enterprises Ltd.
, 2019 , Article)
Mobile devices are becoming smarter, and ubiquitous, where users depend on them in performing many daily life tasks. Mobile banking (m-banking) is a trend that is facilitated by the profound penetration of mobile devices. ...
Factors affecting intention to use e-banking in Jordan
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
Despite the wide availability of internet banking, levels of intention to use such facilities remain variable between countries. The purpose of this paper is to focus on e-banking in a country with low intention ...
How students are using social networks? Emotional intelligence as a determinant
(
IGI Global
, 2019 , Article)
Social networks are now being used by the majority of Internet users and are becoming an important part of social life. This exploratory study utilized a sample of 254 high school students to explore their social networks' ...
Can e-government empower Jordanian citizens and reinforce citizenship?
(
Inderscience Publishers
, 2019 , Article)
The recent political events in the Middle East made the relationship between governments and their citizens at stake. Governments need to strengthen citizens' empowerment, and their levels of citizenship to improve the ...
The influence of utilising Facebook on e-government adoption
(
Inderscience Enterprises Ltd.
, 2019 , Article)
E-government is becoming a major channel for citizens' communication, interaction and collaboration with their government. Utilising the increased use of social media, individuals, businesses and governments recognised the ...